Start with outcomes, not adjectives
Most firms sound similar online. Distinguish them by what they’ve achieved in matters like yours, how they communicate, and how they set expectations about time, cost, and risk.
Core questions to ask any firm
- Experience fit: “What similar matters have you handled in the last 2–3 years? What were the outcomes?”
- Case theory: “Based on my facts, what are the most realistic options and the biggest risks?”
- Team: “Who will work on my case day to day? How do you staff and supervise?”
- Fees & costs: “How do you bill (hourly/flat/contingent)? What costs are typical? How can I keep costs down?”
- Timeline: “What milestones should I expect over the next 30/60/90 days?”
- Communication: “How often will I get updates? What’s the best way to reach you? What’s your average response time?”
- Client role: “What do you need from me to be effective (documents, contacts, declarations)?”
- Accessibility & accommodations: “Can you provide accessible documents and meeting formats?”
- Conflict checks & engagement: “What are the next steps to formalize representation?”
How to compare apples to apples
- Write a one-page brief (facts, timeline, goals) and send it to each firm—see our Initial Consultation Checklist. You’ll get cleaner, more comparable answers.
- Ask for examples of pleadings or demand letters (redacted) to understand tone and approach.
- Check references or public filings where appropriate.
- Look for clarity, not certainty. Good lawyers explain uncertainty and trade-offs instead of guaranteeing outcomes.
Green flags vs. red flags
- Green: straight answers, realistic next steps, clear staffing and billing, willingness to say “I’ll verify and follow up.”
- Red: promises of specific results, vague staffing, reluctance to talk about costs, or poor responsiveness during intake.
How we approach fit
At The Brensilber Law Firm, we start with a practical plan: evidence, deadlines, and early wins. You’ll know who is on your team, how we’ll communicate, and what to expect in the first 30–90 days. If another firm is a better fit, we’ll say so and point you in a helpful direction.
This guide is general information, not legal advice. Reading it does not create an attorney-client relationship.